Flexible rates :
Your credit card WILL NOT be debited for flexible rate bookings. The Hotel Anna Livia just asks for your card details to guarantee the booking. The payment will only be made when you arrive at the hotel.
If you want to cancel or change your booking, please let us know at least 7 days prior to your arrival, before 1 pm (local time, GMT+1)
Non-refundable rate :
If you choose a non-refundable rate, your credit card will be debited when you make your booking. Non-refundable bookings cannot be cancelled, exchanged or refunded.
Some debit cards (Maestro, Visa Electron, V Pay) cannot be used for non-refundable bookings.